THE ITC OFFICE
ITC address and office hours
Room 206, 2/F Abelardo Samonte Hall
University of the Philippines Los Baños
College, Los Baños, Laguna, Philippines 4031
ITC is implementing an email based end-user support system. For the effective management of your IT concerns, please observe the below escalation procedure and copy all the lower level email addresses who have not replied earlier. ITC will entertain concerns that have been initially emailed to our helpdesk email firstname.lastname@example.org.
You may escalate your IT concerns to the next level if you have not been replied to with in 3 days from emailing the appropriate level.
Operation Team Leader
Fernando Paras Jr.
Jose Camacho Jr
We have two offices inside Samonte Hall (also known as the old admin building), a short walk away from the UPLB main gate.
2ND Floor - ADMIN & OPERATIONS
(1) Web Development/ Consultation
(3) Helpdesk/UP Mail Concerns
(4) Network Administration
(5) System Administration
(6) Office of the Director
1ST floor -TECH SUPPORT
(1) Inspection, Helpdesk
(2) Hardware, Software Technician
(3) Hardware/Data Recovery, Software Installation
(4) Head Technical Support
(5) Software, BAC/TWG Inspector
(6) BAC/TWG Inspector