Our Office

Our Office

ITC Office Main Building

ITC is implementing an email based end-user support system. For the effective management of your IT concerns, please observe the below escalation procedure and copy all the lower level email addresses who have not replied earlier. ITC will entertain concerns that have been initially emailed to our helpdesk email [email protected].

You may escalate your IT concerns to the next level if you have not been replied to with in 3 days from emailing the appropriate level.

1ST LEVEL

Admin

ITC Helpdesk

[email protected]

2ND LEVEL

Operation Team Leader

 

 

3RD LEVEL

Director

 

4TH LEVEL

Vice-Chancellor

 

5TH LEVEL

Chancellor


Room 206, 2/F Abelardo Samonte Hall
University of the Philippines Los Baños
College, Los Baños, Laguna, Philippines 4031

1st Floor - Technical Support

  • Inspection, Helpdesk
  • Hardware, Software Technician
  • Hardware/Data Recovery, Software Installation
  • Head Technical Support
  • Software, BAC/TWG Inspector
  • BAC/TWG Inspector

2nd Floor - Admin & Operations

  • Web Development/ Consultation
  • Administrative
  • Helpdesk/UP Mail Concerns
  • Network Administration
  • System Administration
  • Office of the Director