Frequently Asked Questions

  • General
  • Does the ITC office operate on weekends?

    No. The ITC office operates only on weekdays from 8:00 AM to 5:00 PM.

  • Who is the director of ITC?

    Prof. Rozano S. Maniaol from the Institute of Computer Science (ICS) is the current ITC Director. Find the list of former ITC Directors here.

  • NetID and UP Mail
  • How can I access the UPLB webmail/Liham?

    Go to using your Internet browser. Enter your NetID and password on the spaces provided, and then click on the Login button.

  • What is the difference between the UP Mail account and the UPLB NetID?

    Your UP Mail account is your email address ( for access to UP system-wide information and communication, such as the University Information Systems (UIS) and the Student Admission Information System (SAIS). Your UPLB NetID is your UPLB Liham email address ( and what you use to access the UPLB WiFi.

  • Network Support
  • What should I do when I cannot connect to the internet?

    You cannot connect to the network but all your hardware seems to be functioning fine. To make certain you have connection, you can try doing the following easy four steps on network troubleshooting.

  • Trainings
  • How can I schedule for training?

    To inquire further about schedule of training and available slots, please contact us at: (+6349) 501-4591 or (+6349) 536-2886 or VoIP 100. Free charges apply only to UPLB constituents. Note that a minimum of six (6) persons should be enlisted before a training can continue.

  • What training activities are available at ITC?
  • UIS
  • What are the working installers for UIS?

    The UIS works on Mozilla ESR (Extended Support Release) version 52.9 32-bit and Java 8 update 45 32-bit.

  • What is UIS?

    UIS stands for University Information Systems, which give much-needed support to the UP administration in making timely decisions for the benefit of the University’s stakeholders, as well as for easier data collection about our students, faculty, staff, and alumni. UIS encompasses more specific systems that include the Human Resource Information System (HRIS); the Financial Management Information System (FMIS); the Supplies, Procurement, and Campus Management Information System (SPCMIS); the Student Academic Information System (SAIS); and the Executive Information System (EIS). These systems form a robust data network that can be accessed anytime, anywhere, as long as internet connectivity is available. For more info on UIS, visit

  • UPLB Websites
  • UPLB WiFi
  • How can I access the UPLB WiFi?

    You need a NetID to be able to access the WiFi on campus. To register, just go to the ITC office with your valid UPLB ID and validated Form 5 (for students)/current employment contract (for staff). For more info, click here.

  • How many devices can I connect to the UPLB WiFi?

    Two or three devices may be connected to the WiFi at one time under one account.

  • Who can access the UPLB WiFi?

    Only those who have a UPLB NetID may be granted WiFi access. Staff and students of UPLB will be able to access this once they register through the ITC office.

  • Web Hosting

    • Room 206, 2/F Abelardo Samonte Hall
      University of the Philippines Los Baños
      College, Laguna 4031
    • |
    • +639 49 536 2886