When accessing some UPLB sites (e.g. DocuTrack,Webmail) for the first time, your web browser will show an error or warning regarding the Site’s Identity or Security Certificate. This is normal, as these sites utilize a UPLB ITC self-signed SSL certificate. Instruct your browser to accept or install the certificate, to be able to securely access the service.

Figure 1: Untrusted Connection warning in Firefox

Figure 2: SSL error in Chrome

Here are the steps to follow:

A. For Firefox users

1. Click “I understand the Risks”, then “Add Exception”.

2. A pop-up window will appear afterwards. Click “View” to see Certificate details.

3. Another window will appear like the image being displayed below. Take note of the details at the bottom part for “Fingerprints”. For intranet sites (e.g. OwnCloud), the fingerprints will be as follows:


For Docutrack, the fingerprints should be:

F1 BD 7A 6D E4 F4 1F B1 3F 0F 1F 31 32 C2 89 DB
7A 91 88 29 6B 5F 21 10 56 B7 78 42 8F 6D 1B 64

01 0A 06 2E 6D 39 38 EB 04 D2 40 4F 77 1E 3A F3
D0 93 F3 D8

4. After checking the certificate details, close the window so you can click “Confirm Security Exception” on the other window. You’re good to go after that.

B. For Chrome users

1. Click on the lock icon at the address bar to view site information.

2. A window will display the following information. Click “Certificate Information” afterwards.

3. For intranet sites (e.g. OwnCloud), the fingerprints should be:

SHA-256 Fingerprint : 17 D8 39 07 C4 FC 92 53 B4 24 B9 09 1C D0 AA 07
6C 67 20 F7 D8 8B 73 F6 E7 F4 10 06 94 45 3D 51

SHA-1 Fingerprint: BA FC 94 07 99 F7 B6 10 24 20 17 0C B4 F2 73 CB
6A D4 5F E7

For Docutrack, the fingerprints should be:

4. Close the window for Certificate Viewer, then click “Proceed Anyway” to finish the process. You may also click “Help me understand” to know more about site security certificates.

UPLB NetID is a digital user identifier for use within the UPLB Network and its accompanying services. UPLB faculty, staff, students, and alumni can now a UPLB NetID to access UPLB email, network connections, library, and chat services. Please be aware of the for your guidance. To apply, please go to our office at Rm 206, AG Samonte Hall, UPLB. Bring the following requirements for user authentication:

For students:

Validated latest Form 5 and Student ID or other identification (Voter’s ID, Driver’s, etc.).

For Faculty and Staff:

UPLB ID or other identification (SSS, Postal, TIN, etc.) and copy of appointment or contract.

For Alumni:

Copy of diploma, Transcript of Records, Clearance (any of the three) and ID.

1. Type liham.uplb.edu.ph on your internet browser’s address bar.

2. Login to your account.  Enter your username and password. Then, click the Login button.

3. The UPLB webmail’s main menu is as follows:

  • Read Mail
    • To check messages or open your inbox
  • Compose
    • To write a new message
  • Search Email
    • To find a particular mail by setting condition(s)
  • Addresses
    • Part 1 : To add and edit contacts
    • Part 2 : To import contacts in csv format (eg from Yahoo!)
  • Folders
    • To group your messages into folders
  • Settings
    • To access other options UPLB mail offers
  • Help
    • For inquiries

You cannot connect to the network but all your hardware seems to be functioning fine. To make certain you have connection, you can try doing the following easy four steps on network troubleshooting.

To access DocuTrack, the following requirements must be met first:

1. You have been added as a user.

  • To become one, you have to be given permission by your unit to access the system. Most DocuTrack users are administrative personnel who handle and take charge of their offices’ documents. ITC requires a formal letter signed by the unit’s head for verification purposes.

2. You have a UPLB email address.

  • Docutrack uses LDAP authentication; non-UPLB usernames are not listed in our LDAP directory. UPLB email addresses can be availed for free. You can have one when you apply now.

If you have met the above requirements, you can access Docutrack by going to docutrack.uplb.edu.ph.

In addition, you may also like to see a checklist for accessing DocuTrack before logging in. This checklist will basically guide you if you ever encounter difficulty in accessing the system.

There are several possible reasons why you might be not able to access DocuTrack. Please follow this checklist and see if you have considered one of them.

To inquire further about schedule and available slots, please contact us at: (+6349) 501-4591 or (+6349) 536-2886 or VoIP 100

Free charges apply only to UPLB constituents. Note that a minimum of six (6) persons should be enlisted before a training can continue.